# Information - Sales Screen ## Introduction The **Sales Screen** is the primary point of access for you when using the **Premier EPOS** software. On the **Sales Screen** you can makes sales, create customers, make new items, produce orders for customers and much more. This guide will be covering the basic operations, while other guides on this site will cover the other sections of the **Sales Screen** in more depth.

Our current standard Sales Screen Template

## The Basics Below is a list of basic **Sales Screen** functions, along with descriptions and links to in-depth guides. ### Making a Sale When entering an item into the cart, it can either be scanned by **Barcode**, selected via a button or searched using the **Find Item** function. Once in the cart the sale can be completed by press on **Cash**, **Card** or **Proceed**. Once you complete the sale, the cash drawer will open and a receipt can be printed. For more in-depth guide to this process, please click the link below. [Guide - Making A Sale](/support/sales-screen/sales-screen-basics/guide-making-a-sale.md) ### Selecting a Customer We strongly recommend always selecting a **Customer** before the sale starts. This will allow any **Customer's Specific Price** or **Offers** to be active immediately. **Customers** can be select by using the **Customers** button. For more in-depth guide to this process, please click the link below. [Guide - Selecting A Customer](/support/sales-screen/sales-screen-basics/guide-selecting-a-customer.md) ### Making a New Item Creating a New Item on the Sales Screen can be started by simply scanning an unknown barcode or using the New Item located under the stock options behind the main menu button. For more in-depth guide to this process, please click the link below. [Guide - Creating a New Item - Part 1](/support/stock/stock-basics/guide-creating-a-new-item-part-1.md) ### Non-Stock Item Designed for times when you either don't have the item in the database yet or are selling an item that is potentially only going to sell once. This function is normally located under the main menu. For more in-depth guide to this process, please click the link below. [Guide - Non-Stock Item](/support/sales-screen/sales-screen-basics/guide-non-stock-item.md) ### Refunds These can be done by scanning a customer's receipt, finding the transaction manually or even recreating the transaction. The refund button is normally located on the home screen or can be started by scanning a receipt. For more in-depth guide to this process, please click the link below. [Guide - Refunds](/support/sales-screen/sales-screen-basics/guide-refunds.md) ### Reprinting Receipts You can either reprint the last receipt by pressing the **Print Last Receipt** Button in the main menu, or heading into **Recent Transactions** and reprinting a variety of receipt types from that window. For more in-depth guide to this process, please click the link below. [Guide - Reprinting Receipts](/support/sales-screen/sales-screen-basics/guide-reprinting-receipts.md) ### Discounts Both percentage based or price based discounts can be manually applied to an item by the staff member operating the software. **Discounts** can be applied to individual items or the entire cart. The **Discount** functions are normally located under the main menu in the **Discount Options** button. For more in-depth guide to this process, please click the link below. [Guide - Discounts](/support/sales-screen/sales-screen-basics/guide-discounts.md) If you have any additional questions about the above guide, please contact our Support Team on either **03303 800 142** or . If you're a new customer and interested in joining **Premier EPOS** please click [here](https://www.premierepos.co.uk/) for more information and to book your free demo. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.premierepos.co.uk/support/sales-screen/sales-screen/information-sales-screen.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.