Premier EPOS Support
  • Premier EPOS Knowledge Base
  • ⭐Getting Started
    • Going Live!
    • Pro Till
    • Pro Receipt Printer
      • Windows Driver Download
      • Printer Overview
      • Printer Software Configuration
    • Barcode Scanners
      • Oxhoo Wireless Barcode Scanner BC961
      • Oxhoo Wired Barcode Scanner BC361
      • Pro Barcode Scanner
    • Cash Drawer
    • Receipt Printer
    • Label Printer
      • Brother QL800
      • Brother QL700
      • Brother QL560
  • 🛒Sales Screen
    • Sales Screen
      • Information - Sales Screen
      • Information - Info Window
    • Sales Screen Basics
      • Guide - Making A Sale
      • Guide - Selecting A Customer
      • Guide - Non-Stock Item
      • Guide - Refunds
      • Guide - Reprinting Receipts
      • Guide - Discounts
      • Guide - Cash Up
      • Guide - Shop Use Products
      • Guide - Waste Products
      • Guide - Petty Cash
  • 🏠Home Section
    • Information - Transaction History
    • Information - Cash Up Manager
    • Information - Help
      • Guide - AnyDesk
  • 👥Customers
    • Customers
      • Information - Customer Groups
      • Guide - How to Issue a Virtual Loyalty Card
    • Special Offers
      • Guide - Creating a New Special Offer
    • Vouchers
      • Information - Vouchers
      • How To Guide - Vouchers Menu
      • How To Guide - Selling Vouchers
  • 📦Stock
    • Stock
      • Information - Stock Manager
      • Information - Types & Subtypes
    • Stock Basics
      • Guide - Creating a New Item - Part 1
      • Guide - Creating a New Item - Part 2
      • Guide - Stock Images
      • Guide - Stock Take
      • Guide - Restoring Deleted Items
    • Stock Advanced
      • Guide - Deposit Return Scheme
      • Guide - Export Product Information
      • Guide - Age Check History
      • Guide - Paste Image from Clipboard when creating a New Stock Item
      • Guide - Custom Columns
      • Guide - Adding Unique IDs to existing Web Products
    • Suppliers
      • Information - Supplier Manager
      • Guide - Import Supplier Data
  • 🚚Replenishment Orders
    • Replenishment Orders
      • Information - Replenishment Orders
  • 📈Statistics
    • Information - Chart / Reports
    • Information - Custom Reports
  • 🔎Miscellaneous
    • Suitably Qualified Person (SQP)
  • ⚙️Settings & Administration
    • Guide - Create New User
    • Guide - Backup Manager
  • 📱Premier EPOS App
    • Information - Premier EPOS App
      • Guide - App - Logging In
  • Premier EPOS App - Stock
    • App - Edit / Adjust Product
    • App - Create New Product
    • App - Shelf Edge Labels
    • App - Manual Stock Take
    • App - Barcode Stock Take
  • Premier EPOS App - Replenishment
    • App - Create An Order
    • App - Select An Order
    • App - Add / Edit Items
    • App - Check / Process Order
  • Premier EPOS App - Statistics
    • App - Product Statistics
    • App - Store Statistics
    • App - Custom Reports
  • Premier EPOS App - Chain Statistics
  • Premier EPOS App - Sales
  • Premier EPOS App - Customers
    • App - Edit A Customer
    • App - Create A Customer
  • Premier EPOS App - Appointments
  • Premier EPOS App - Settings
  • Premier EPOS App - Switch Store
  • Information - Premier EPOS App Control
  • 🌐Web Integrations
    • Guide - Downloading Web Orders
    • Guide - Dispatching Whole Orders
    • Guide - Dispatching Orders by Individual Products
    • Guide - Shopify - How to Create a Product with Variants (Full Procedure)
  • Information - Data Integration Guide
  • 💳Card Payment Integrations
    • Integration Options
      • Paymentsense / Dojo
        • Dojo Service Status
        • Dojo Support Site
        • Setting up your Dojo Go / Dojo One Card Machine
        • Changing your Integrated Payment Settings on the Dojo One / Dojo Go
        • Guide - How to Enable/Disable Paymentsense Integration
      • Global Payments
        • Global Payments Support Site
  • 📓Accountancy Integrations
    • Xero
      • How to map EPOS data with Xero (Video)
  • 🔑Premier EPOS API
    • Link to Documentation
  • ‼️Common Issues
    • Error Deleting Products from Stock Manager
    • Unable to Load Stock Manager
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On this page
  • Introduction
  • Going Live Checklist
  • Choose a "Going Live" date
  • Contact Premier EPOS for assistance removing old demo data.
  • Check over data that is not being removed for accuracy.
  • Confirm integrations are setup correctly.
  • Complete a Blank Cash Up.
  • Conclusion
  1. Getting Started

Going Live!

An in-depth guide to the preparation and setup of the Premier EPOS software for your first day of trading.

PreviousPremier EPOS Knowledge BaseNextPro Till

Last updated 2 days ago

Introduction

The "Going Live" process with Premier EPOS software marks the transition from setup and testing to full operational use in a business environment. This phase involves final checks to ensure all the data required has been imported, user training is complete, and any integrations with existing compatible systems are completed.

EPOS Training

We recommend completing the 3 part training program that all new customers are entitled to as part of their initial Premier EPOS purchase, before "Going Live". If you have not already completed your training, please contact our Support Team on either 03303 800 142 or .

Going Live Checklist

This section will provide a list of each recommended action, that will need to be completed before "Going Live" with your new system.

Choose a "Going Live" date

Once you are ready to go live with your Premier EPOS software, we recommend selecting a "Going Live" date. This can be any weekday of your choosing, we do suggest choosing a day early in the week, such as Monday or Tuesday. Once you have chosen a date, please inform the and we can assist you with the rest of the "Going Live" process.

Contact Premier EPOS for assistance removing old demo data.

After choosing a "Going Live" date, with the assistance of the Premier EPOS Support Team, the next step is to remove test and demo data created during the training, or afterwards during your own testing. Information we remove at this point can include the following; Sales, Customer Orders, Replenishment Orders, and anything else that was created during your trial period.

Check over data that is not being removed for accuracy.

Not all data that was added during your testing/trial period needs to be removed. It is very common during the initial setup for the Premier EPOS Support Team to do an import of stock or customers from your previous system. Information such as this, will NOT be deleted before "Going Live", unless you specifically request it to be removed.

Confirm integrations are setup correctly.

With the assistance of the Premier EPOS Support Team, the next step is confirm all integrations, such as Credit Card or Web integrations, are setup and ready to go live with the Till.

Complete a Blank Cash Up.

Completing the blank Cash Up will create a start point for your system and all test/demo transactions should cease from this point.

Conclusion

Once you have completed all of these steps, you are now ready to go live with your Premier EPOS software.

The final step of the "Going Live" process is to complete a Cash Up with only your starting float amount entered. For more information about the Cash Up process, please click .

If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or .

If you're a new customer and interested in joining Premier EPOS please click for more information and to book your free demo.

here
supportstaff@premierepos.co.uk
here
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supportstaff@premierepos.co.uk
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Support Team