> For the complete documentation index, see [llms.txt](https://help.premierepos.co.uk/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.premierepos.co.uk/support/sales-screen/sales-screen-basics/guide-discounts.md). # Guide - Discounts ## Introduction When serving your customer, you have the option to apply a manual discount to the customer's transaction. This is separate from a **Special Offer** and is intended to be applied to items not already in an offer. For further information regarding **Special Offer**, please click [here](/support/customers/special-offers.md). There are three different methods of discounting items when they are in the **Cart**. They are **Cart % Discount**, **Cart Value Discount** and **Selected Item Discount**. These options are normally found under **Main Menu** > **Discount Options**. Please see below screenshot.

Once in the **Main Menu**, the discounts are found under the **Discount Options** button. Please see below screenshot.

The default location of the Discount Options

Once in the **Discount Option** section, you will find the three discount function buttons. Please see below screenshot.

The default location for the three discount options

## Discount Methods ### Cart % Discount,

The first discount function under **Discount Options** is **Cart % Discount**. This function applies a customizable percentage discount to the entire cart. By default pressing the **Cart % Discount** button will ask the user what level of percentage discount they would like to apply. After pressing the **Cart % Discount** button, the **Apply Percentage Discount** windows will appear. This window will allow you to enter the discount amount and select why the discount is being applied.

This window allows you to set the discount amount and choose a reason

Additional **Cart % Discount** buttons can be set up with predefined discount amounts, for example you could create buttons that automatically applies a 10%, 20% or greater discount. Once a **Cart % Discount** is applied, all items being entered into the cart will be affected by the discount function. Where possible, we would recommend applying a **Cart % Discount** at the end of a transaction before finalizing the sale.

Unlike the other discount methods, a **Cart % Discount** can only be applied once to a cart. Pressing the **Cart % Discount** button again, after already applying it's discount will **REMOVE** the discount. ### Cart Value Discount

The second discount function under **Discount Options** is **Cart Value Discount**. This function applies a customizable monetary discount to the entire cart. By default pressing the **Cart Value Discount** button will ask the user how they wish to reduce the value. With this option, the user can either reduce the value **By** an amount or **To** amount. Please see below screenshot.

This window allows you to set the value of the monetary discount

If you select to reduce the **Value By Amount**, that amount will be discounted from the items in the cart. If you instead select to reduce the **Value To an Amount**, the system will work out how much it needs to discount the items by in order to reach the discount you have set.

Similarly to **Cart % Discount**, **Cart Value Discount** will add additional information to the cart that reduces the price of items. If you remove these additional lines from the cart, the discount will be removed. If you press the **Cart Value Discount** button again, the previous discount steps will be repeated and additional discounts will be added to the cart. ### Selected Item Discount

The default Selected Item Discount button

The third discount function under **Discount Options** is **Selected Item Discount**. This function applies a customizable percentage discount to the selected item in the cart. By default pressing the **Selected Item Discount** button will ask the user how much percentage discount do they wish to apply. Please see below screenshot.

Once you have selected the amount you wish to discount, pressing **Accept** with add the discount reason to the cart and alter the price of the item being sold. Unlike with other methods of discount, this change can not be undone. If you want to reset the items price, you will need to remove the currently discounted item and it's reason line, then readd the original item back into the cart.

An item with a Selected Item Discount applied

Similarly to **Cart % Discount**, additional **Selected Item Discount** buttons can be set up with predefined discount amounts, for example you could create buttons that automatically applies a 10%, 20% or greater discount to your selected item. If you are looking for a guide on setting up **Special Offers**, please click [here](/support/customers/special-offers.md). If you have any additional questions about the above guide, please contact our Support Team on either **03303 800 142** or . If you're a new customer and interested in joining **Premier EPOS** please click [here](https://www.premierepos.co.uk/) for more information and to book your free demo. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.premierepos.co.uk/support/sales-screen/sales-screen-basics/guide-discounts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.