Unable to Load Stock Manager

A guide on fixing the Stock Manager when you encounter the "Root Element is Missing" Error Message

If you see the "Root element is missing error" message, then you can follow this guide to help you resolve this issue.

"Root element is missing" Error Mesage

Click on the CONTINUE button in the Error Message Window

Next, Click on the Layout tab in the stock manager window and Click Restore

Stock Manager Window with Layout Tab Selected

It will now ask if you would like to revert back to default layout. Select Yes

Revert to Default Layout Prompt

After the restore is complete, you will get a successful message. Click OK

Restore Successful Prompt

Now Close the Stock Manager using the X in the top right corner of the window and then re-open the Stock Manager to complete the Layout Restoration.

If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or [email protected].

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