Guide - App - Logging In
An in-depth guide to Logging into the Premier EPOS App
Last updated
An in-depth guide to Logging into the Premier EPOS App
Last updated
In order to login to the Premier EPOS App, you will need to visit this address: or if on Android, download the and then login using your Global Username and Password. This App is web based and can be accessed by any device via a web browser using the above link.
Once you open App, the first page you will see is the login page. Please see below screenshot:
The appearance of the App may vary based on your personal device.
In order to login you will require an Account Number, Username and Password.
This is your Premier EPOS Account Number. This account number is automatically created when you purchase a Premier EPOS system. If you require assistance locating your Account Number, please contact Premier EPOS Support.
Unlike the Username and Password, each App user will use the same account number.
Once you have entered your Account Number, Username and Password, you press the Sign In button.
After logging in, to ensure you have an active connection to the correct database, you can check the Connection Status section. This Connection Status section is located at the bottom of the Home page, which is the page you see right after logging in.
The Connection Status box will display your User, Store, Connection Status and Server Status. Please see screenshot below:
The Username you logged into the App with, will be displayed here.
The Store you are currently connected to, will be displayed here.
Your Connected Status is displayed in this box. If the box is green, as displayed in the above screenshot, you are connected successfully to your database.
When you have successfully connected to your database, a data / time will be displayed here. If you are unable to connect, an error message will be displayed here instead.
If required, you can attempt to connect to your store's database by using the Update Status button. This will attempt to reconnect to your selected store using your current details.
When logging into the App, you will use the same Username as your on the Premier EPOS software. This user must be setup before you login into the App.
Like the Username, the Password is the same password set for your in the Premier EPOS software.
For further details about each section of the App, starting with Stock, click (WIP)
If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or .
