Guide - App - Logging In
An in-depth guide to Logging into the Premier EPOS App
Introduction
In order to login to the Premier EPOS App, you will need to visit this address: app.premierepos.co.uk or if on Android, download the APK and then login using your Global Username and Password. This App is web based and can be accessed by any device via a web browser using the above link.
Logging In
Once you open App, the first page you will see is the login page. Please see below screenshot:
The appearance of the App may vary based on your personal device.
In order to login you will require an Account Number, Username and Password.
Account Number
This is your Premier EPOS Account Number. This account number is automatically created when you purchase a Premier EPOS system. If you require assistance locating your Account Number, please contact Premier EPOS Support.
Unlike the Username and Password, each App user will use the same account number.
Username
When logging into the App, you will use the same Username as your Global User on the Premier EPOS software. This user must be setup before you login into the App.
Password
Like the Username, the Password is the same password set for your Global User in the Premier EPOS software.
Once you have entered your Account Number, Username and Password, you press the Sign In button.
Connection Status
After logging in, to ensure you have an active connection to the correct database, you can check the Connection Status section. This Connection Status section is located at the bottom of the Home page, which is the page you see right after logging in.
The Connection Status box will display your User, Store, Connection Status and Server Status. Please see screenshot below:
User
The Username you logged into the App with, will be displayed here.
Store
The Store you are currently connected to, will be displayed here.
Connected?
Your Connected Status is displayed in this box. If the box is green, as displayed in the above screenshot, you are connected successfully to your database.
Server
When you have successfully connected to your database, a data / time will be displayed here. If you are unable to connect, an error message will be displayed here instead.
Update Status
If required, you can attempt to connect to your store's database by using the Update Status button. This will attempt to reconnect to your selected store using your current details.
For further details about each section of the App, starting with Stock, click here.
If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or [email protected].
If you're a new customer and interested in joining Premier EPOS please click here for more information and to book your free demo.
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