Premier EPOS Support
  • Premier EPOS Knowledge Base
  • ⭐Getting Started
    • Going Live!
    • Pro Till
    • Pro Receipt Printer
      • Windows Driver Download
      • Printer Overview
      • Printer Software Configuration
    • Barcode Scanners
      • Oxhoo Wireless Barcode Scanner BC961
      • Oxhoo Wired Barcode Scanner BC361
      • Pro Barcode Scanner
    • Cash Drawer
    • Receipt Printer
    • Label Printer
      • Brother QL800
      • Brother QL700
      • Brother QL560
  • 🛒Sales Screen
    • Sales Screen
      • Information - Sales Screen
      • Information - Info Window
    • Sales Screen Basics
      • Guide - Making A Sale
      • Guide - Selecting A Customer
      • Guide - Non-Stock Item
      • Guide - Refunds
      • Guide - Reprinting Receipts
      • Guide - Discounts
      • Guide - Cash Up
      • Guide - Shop Use Products
      • Guide - Waste Products
      • Guide - Petty Cash
  • 🏠Home Section
    • Information - Transaction History
    • Information - Cash Up Manager
    • Information - Help
      • Guide - AnyDesk
  • 👥Customers
    • Customers
      • Information - Customer Groups
      • Guide - How to Issue a Virtual Loyalty Card
    • Special Offers
      • Guide - Creating a New Special Offer
    • Vouchers
      • Information - Vouchers
      • How To Guide - Vouchers Menu
      • How To Guide - Selling Vouchers
  • 📦Stock
    • Stock
      • Information - Stock Manager
      • Information - Types & Subtypes
    • Stock Basics
      • Guide - Creating a New Item - Part 1
      • Guide - Creating a New Item - Part 2
      • Guide - Stock Images
      • Guide - Stock Take
      • Guide - Restoring Deleted Items
    • Stock Advanced
      • Guide - Deposit Return Scheme
      • Guide - Export Product Information
      • Guide - Age Check History
      • Guide - Paste Image from Clipboard when creating a New Stock Item
      • Guide - Custom Columns
      • Guide - Adding Unique IDs to existing Web Products
    • Suppliers
      • Information - Supplier Manager
      • Guide - Import Supplier Data
  • 🚚Replenishment Orders
    • Replenishment Orders
      • Information - Replenishment Orders
  • 📈Statistics
    • Information - Chart / Reports
    • Information - Custom Reports
  • 🔎Miscellaneous
    • Suitably Qualified Person (SQP)
  • ⚙️Settings & Administration
    • Guide - Create New User
    • Guide - Backup Manager
  • 📱Premier EPOS App
    • Information - Premier EPOS App
      • Guide - App - Logging In
  • Premier EPOS App - Stock
    • App - Edit / Adjust Product
    • App - Create New Product
    • App - Shelf Edge Labels
    • App - Manual Stock Take
    • App - Barcode Stock Take
  • Premier EPOS App - Replenishment
    • App - Create An Order
    • App - Select An Order
    • App - Add / Edit Items
    • App - Check / Process Order
  • Premier EPOS App - Statistics
    • App - Product Statistics
    • App - Store Statistics
    • App - Custom Reports
  • Premier EPOS App - Chain Statistics
  • Premier EPOS App - Sales
  • Premier EPOS App - Customers
    • App - Edit A Customer
    • App - Create A Customer
  • Premier EPOS App - Appointments
  • Premier EPOS App - Settings
  • Premier EPOS App - Switch Store
  • Information - Premier EPOS App Control
  • 🌐Web Integrations
    • Guide - Downloading Web Orders
    • Guide - Dispatching Whole Orders
    • Guide - Dispatching Orders by Individual Products
    • Guide - Shopify - How to Create a Product with Variants (Full Procedure)
  • Information - Data Integration Guide
  • 💳Card Payment Integrations
    • Integration Options
      • Paymentsense / Dojo
        • Dojo Service Status
        • Dojo Support Site
        • Setting up your Dojo Go / Dojo One Card Machine
        • Changing your Integrated Payment Settings on the Dojo One / Dojo Go
        • Guide - How to Enable/Disable Paymentsense Integration
      • Global Payments
        • Global Payments Support Site
  • 📓Accountancy Integrations
    • Xero
      • How to map EPOS data with Xero (Video)
  • 🔑Premier EPOS API
    • Link to Documentation
  • ‼️Common Issues
    • Error Deleting Products from Stock Manager
    • Unable to Load Stock Manager
Powered by GitBook
On this page
  • Introduction
  • Getting Started
  • Selling the the Voucher
  • Value
  • Into the Cart
  • Voucher Sale Details
  1. Customers
  2. Vouchers

How To Guide - Selling Vouchers

A guide on how to sell Gift Vouchers to a customer

PreviousHow To Guide - Vouchers MenuNextStock

Last updated 2 days ago

Introduction

Selling a Gift Voucher on the Premier EPOS software is done on the . This is the only place on the software that can sell a Gift Voucher. If you wish to create a voucher for non-sale purpose, please see our .

Getting Started

The Sales Screen is found under Home > Sales Screen. Please see below screenshot.

Once in the Sales Screen, you will find option to Sell a Gift Voucher normally under the Main Menu. For our example, we will be using our default Sales Screen Layout. Please see below screenshot.

Once pressing the Main Menu button, the default Sales Screen will show some further options. The option to Sell a Gift Voucher can be found under the Customer Options button. Please see below screenshot.

Once pressing Customer Options, you will see the Sell Gift Voucher on this screen. Please see below screenshot.

Selling the the Voucher

Now that we have located the Sell Gift Voucher button, we can start the process to sell a voucher to the customer. Once you press the Sell Gift Voucher button, the system will ask you to enter a value of voucher being sold to the customer.

Value

The first stage of the selling a Gift Voucher is to enter the voucher's sale value . For our example we will be selling a £25.00 Gift Voucher. Please see below screenshot.

Once you have entered the value, you would then press Accept. Once you press Accept, the voucher will be moved to the cart.

Into the Cart

After pressing Accept on the Value Of Voucher window (see previous screenshot) the Voucher will be entered into the cart. Please see below screenshot.

At this stage you can either complete the sale or add in additional items the customer wishes to purchase. For our example, we will be completing the sale without additional items.

Once you have entered the appropriate amount of tender and complete the sale, the Purchase Voucher window will appear. Please see below screenshot.

Voucher Sale Details

Once the Purchase Voucher window appears, you will now need to set the voucher's details. These details can include valid until date, voucher re-usage, a message and where to print the voucher.

Voucher Valid For

This section allows you to set when the Voucher will expire. By default, the Vouchers will start with an expire date set to six months from the point of sale. This can be manually set as low as one month or set to never expire by using the 'Forever' button. The default number of months can be changed in the Settings.

Voucher Value

This box will show you the currency amount you entered into the Value of Voucher box in the previous step. By default, this value can not be changed at this point of the sale.

Voucher Re-usage

This option allows the Voucher to be reused for more than one transaction, if the full value was not used in the initial transaction. This option is set to true by default.

Notes / Messages

This box can contain a custom message that will be printed on the vouchers. This is an optional box and can be left blank.

Custom Voucher Code

This box is designed for the use of pre-existing voucher codes that have been supplied by Premier EPOS or another external printing company. During the sale process, you can scan or swipe the pre-existing Gift Voucher's in this Custom Voucher Code box. The system will then use the scanned code, instead of generating a random new code.

IMPORTANT NOTICE: Using a Custom Voucher Code will untick the Printer Voucher box. This can be re-ticked manually.

Print Voucher

The final stage of the Voucher sale is choosing the style and printer. For our example, we are using the Gift Voucher Template and Aures ODP333 Receipt Printer. The Gift Voucher Template was downloaded in the Label Designer.

After confirming all of the Voucher's details, you will then press Accept on the Purchase Voucher window and the system will complete sale. Please see below screenshot.

Once the Voucher has been created, you can find it's details and history in the .

If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or .

If you're a new customer and interested in joining Premier EPOS please click for more information and to book your free demo.

Voucher Menu
supportstaff@premierepos.co.uk
here
👥
Sales Screen
How To Guide - Vouchers Menu
The Sales Screen can be found here
This is the default placement for the Main Menu button
This is the default placement for the Customer Options button
This is the default placement for the Sell Gift Voucher button
This is the default Sell Gift Voucher button
£25 entered as the value of the voucher being sold
The Voucher, after being entered into the cart
The default voucher purchase window
Vouchers will default to a 6 month expiry
Locked to value entered earlier
Default to true
Message Box is empty by default
Manual codes can also be entered here
Pressing Accept will complete the voucher sale.
Page cover image