This is the default selection of the new user window
This window will allow you to create new users on the EPOS system. Here you can set a password for each user, as well as what level of access they will have to the EPOS.
While user accounts do not require a password, we would **strongly recommend** setting a password for each account.
To start the process, you will need to enter a username. Please see the image below for reference. If you do not have access to a physical keyboard, pressing the green on-screen keyboard icon will open a digital keyboard.
Press the green keyboard on the right side for an on-screen keyboard.
Once you have entered the name and password, you will then need to select a user access level.
The six levels of access in the EPOS
Each level of user access below **Super Administrator**, is highly customizable.
**Super Administrator** is designed to have complete and absolute control over the EPOS with no restrictions. This user level should be reserved for store owners or similar.
The following is a brief description of each level of access for users with an example of access:
## **Restricted User**
This user level is intended for Temporary staff. It has very limited access by default. Its primary purpose is to make sales.
## **Generic User**
This user level is intended for standard staff members. It has limited access by default. One of the major differences to that of a Restricted User is this level of user can make stock level changes.
## **Supervisor**
This user level is intended for senior staff members. It has limited access by default. This level of user is capable of completing refunds with receipts.
## **Manager**
This user level is intended for members of staff in charge of a store. It has a medium level of access. Manager is the first level of user that is capable of changing/deleting customer data.
## **Administrator**
This user level is intended for members of staff in a very senior position, possibly in charge of multiple stores/staff members. It has a high level of access. This user level has very few limitations.
## Super Administrator
This user level is intended for the business owner and has no restrictions in the software.
If you have any additional questions about the above guide, please contact our Support Team on either **03303 800 142** or .
If you're a new customer and interested in joining **Premier EPOS** please click [here](https://www.premierepos.co.uk/) for more information and to book your free demo.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://help.premierepos.co.uk/support/settings-and-administration/guide-create-new-user.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
