Guide - Create New User

This window will allow you to create new users on the EPOS system.

This is the default selection of the new user window

This window will allow you to create new users on the EPOS system. Here you can set a password for each user, as well as what level of access they will have to the EPOS.

While user accounts do not require a password, we would strongly recommend setting a password for each account.

To start the process, you will need to enter a username. Please see the image below for reference. If you do not have access to a physical keyboard, pressing the green on-screen keyboard icon will open a digital keyboard.

Press the green keyboard on the right side for an on-screen keyboard.

Once you have entered the name and password, you will then need to select a user access level.

The six levels of access in the EPOS

Each level of user access below Super Administrator, is highly customizable.

Super Administrator is designed to have complete and absolute control over the EPOS with no restrictions. This user level should be reserved for store owners or similar.

The following is a brief description of each level of access for users with an example of access:

Restricted User

This user level is intended for Temporary staff. It has very limited access by default. Its primary purpose is to make sales.

Generic User

This user level is intended for standard staff members. It has limited access by default. One of the major differences to that of a Restricted User is this level of user can make stock level changes.

Supervisor

This user level is intended for senior staff members. It has limited access by default. This level of user is capable of completing refunds with receipts.

Manager

This user level is intended for members of staff in charge of a store. It has a medium level of access. Manager is the first level of user that is capable of changing/deleting customer data.

Administrator

This user level is intended for members of staff in a very senior position, possibly in charge of multiple stores/staff members. It has a high level of access. This user level has very few limitations.

Super Administrator

This user level is intended for the business owner and has no restrictions in the software.

If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or [e-mail].

If you're a new customer and interested in joining Premier EPOS please click here for more information and to book your free demo.