> For the complete documentation index, see [llms.txt](https://help.premierepos.co.uk/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.premierepos.co.uk/support/hardware/pro-receipt-printer/printer-software-configuration.md).

# Printer Software Configuration

A guide on configuring the printer with Windows, when connected over USB.

Double Click on the ***WinPal Printer Driver*** Icon

<figure><img src="https://104365404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQZPGAcZCvmvpeR2OoRLy%2Fuploads%2Fvi64YFA0a7KGS550Jg4w%2FPrinter_Click_Icon_V1.1.png?alt=media&amp;token=fa1af513-7aff-4ad7-8b5a-1cd88d904d8f" alt=""><figcaption><p>Windows Desktop with the WinPal Printer Driver Icon Highlighted</p></figcaption></figure>

You should now see the WinPal Driver Setup screen. Ensure the ***Windows 10*** option and ***USB*** options are selected. Select the ***WP-80C*** Printer Series.

<figure><img src="https://104365404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQZPGAcZCvmvpeR2OoRLy%2Fuploads%2FHdTCvCZrpWaHw6VFBVdO%2FDriver_Inital_Screen_Popout.png?alt=media&amp;token=e3b32c53-e6f4-422d-8926-215c65b2ba99" alt=""><figcaption><p>Printer Driver Set Up Screen</p></figcaption></figure>

Click on ***Check USB Port***, this should print out a small slip of paper from the Receipt Printer and a small pop-up window will display the USB port number. Click ***Ok***

<figure><img src="https://104365404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQZPGAcZCvmvpeR2OoRLy%2Fuploads%2FojNjAxH0bhQeRNlP6qLS%2FAnyDesk_yuhZNw5uX3.png?alt=media&amp;token=adccf71c-2f58-469b-9e16-7d5171b2a57b" alt=""><figcaption><p>USB Printer Detected Message</p></figcaption></figure>

<mark style="color:red;">**!!! ERROR !!!**</mark>\ <mark style="color:red;">**If you are unsuccessful then please contact Premier EPOS Support**</mark>

<figure><img src="https://104365404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQZPGAcZCvmvpeR2OoRLy%2Fuploads%2FlTZKja2PJuQIXlqFzi3b%2FAnyDesk_CPbx8yBnze.png?alt=media&amp;token=dc6cef20-0454-4268-b222-b7b82943f3e3" alt=""><figcaption><p>Printer not Detected Warning</p></figcaption></figure>

If successful, click on ***Install Now***

<figure><img src="https://104365404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQZPGAcZCvmvpeR2OoRLy%2Fuploads%2Fw2F0a0dcjulQ1Np3ulYf%2FPrinter_Install_Now_Window.png?alt=media&amp;token=c0532ad7-ce68-4106-96b0-b9f90e3dc737" alt=""><figcaption><p>Printer Driver Installation Window with Install Now Highlighted</p></figcaption></figure>

It will now ask if you want to print a test page, select ***No***

<figure><img src="https://104365404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQZPGAcZCvmvpeR2OoRLy%2Fuploads%2FWveGfnDg6hFTFxY05WEr%2FAnyDesk_5tviRKWPoV.png?alt=media&amp;token=85df139e-5502-4434-bd95-4d22ab182bbd" alt=""><figcaption><p>Print Test Page Prompt</p></figcaption></figure>

Your Pro Receipt Printer is now installed!

If you have any additional questions about the above guide, please contact our Support Team on either **03303 800 142** or <supportstaff@premierepos.co.uk>.

If you're a new customer and interested in joining **Premier EPOS** please click [here](https://www.premierepos.co.uk/) for more information and to book your free demo.