> For the complete documentation index, see [llms.txt](https://help.premierepos.co.uk/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.premierepos.co.uk/support/hardware/pro-receipt-printer/printer-software-configuration.md).

# Printer Software Configuration

Double Click on the ***WinPal Printer Driver*** Icon

<figure><img src="/files/gvsQtpK3FkXWJ47LZILu" alt=""><figcaption><p>Windows Desktop with the WinPal Printer Driver Icon Highlighted</p></figcaption></figure>

You should now see the WinPal Driver Setup screen. Ensure the ***Windows 10*** option and ***USB*** options are selected. Select the ***WP-80C*** Printer Series.

<figure><img src="/files/lFF3tZUkeAhD8hdpENfn" alt=""><figcaption><p>Printer Driver Set Up Screen</p></figcaption></figure>

Click on ***Check USB Port***, this should print out a small slip of paper from the Receipt Printer and a small pop-up window will display the USB port number. Click ***Ok***

<figure><img src="/files/WJvTLEuZ7nLDxK8w36AN" alt=""><figcaption><p>USB Printer Detected Message</p></figcaption></figure>

<mark style="color:red;">**!!! ERROR !!!**</mark>\ <mark style="color:red;">**If you are unsuccessful then please contact Premier EPOS Support**</mark>

<figure><img src="/files/ZqcQOAWUll8jMAilzlEs" alt=""><figcaption><p>Printer not Detected Warning</p></figcaption></figure>

If successful, click on ***Install Now***

<figure><img src="/files/y2LiXe64oBrfMpvTQgOh" alt=""><figcaption><p>Printer Driver Installation Window with Install Now Highlighted</p></figcaption></figure>

It will now ask if you want to print a test page, select ***No***

<figure><img src="/files/HJav89u0uKEk7s9hyAyI" alt=""><figcaption><p>Print Test Page Prompt</p></figcaption></figure>

Your Pro Receipt Printer is now installed!

If you have any additional questions about the above guide, please contact our Support Team on either **03303 800 142** or <supportstaff@premierepos.co.uk>.

If you're a new customer and interested in joining **Premier EPOS** please click [here](https://www.premierepos.co.uk/) for more information and to book your free demo.
