Page cover image

How To Guide - Shop Use Products

An in-depth guide to Shop Use in your system

Introduction

This function is designed for recording the use of items being used in the store by yourself or your staff. When processing a Shop Use transaction, the item's price will be set to £0, but the supplier cost will remain. This allows for your stores Statistics to reflect your stock cost in sales.

The Shop Use function is located on the Sales Screen, under the Main Menu button. Please see below screenshot.

The default location for the Main Menu

Once in the Main Menu, under the Quick Access section you will find the Shop Use / Waste Products button. Please see below screenshot.

The default location for the Shop Use / Waste Product button

After pressing the Shop Use / Waste Products button, you will see two options. Record Shop Use Product and Record Waste Product. For this guide we will be using the Record Shop Use Product button. Please see below screenshot.

The Record Shop Use Product button

Click here for more information regarding Waste Products.

The Record Shop Use Product button can also found under Stock Options > Markdown Shop Use. This is the same function found under the Quick Access menu.

Using Markdown Shop Use Function

When using the Markdown Shop Use function, the items you are attempting to markdown, must first be placed in the cart. This function will effect all items in the cart, so only items being marked down as Shop Use, should be in the cart at this time.

Once you have entered the items into the cart and pressed the Record Shop Use Product button, a new window will appear. This window is confirming if you wish to mark the items in the cart as Shop Use. Please see below screenshot.

Pressing No, at this stage will cancel the process.

Pressing Yes, will proceed to the next stage and the staff member to select a reason for why the item is being marked as Shop Usage. The system has several built in reasons, such as Product Damaged or Customer Damaged Product. Using the Other... option will allow the staff member to type in a unique reason.

Highlight your reason here

Once you have highlighted the appropriate reason from the menu, you will then press Accept. Once you press Accept, the items will be cleared from the Cart and the system will be ready for the next transaction.

Adding Preset Shop Use Reasons

Along with the preset reasons the system automatically contains, additional reasons can be added to the Shop Use menu.

The section to add additional reasons to the Shop Use menu in located in Admin > Settings > Basic Store Settings > Waste / Shop Use Reasons. Please see below screenshot.

The Settings menu can be found here

Once the Settings menu is open, the Basic Store Settings can be found across the top of the Settings window. Please see below screenshot.

Basic Store Settings will be highlighted blue once selected

The Waste / Shop Use Reasons are located on the left side of the window. Please see below screenshot.

Once you see the Basic Store Settings, you must press the Refresh button in order to select the Waste / Shop Use Reasons. Please see below screenshot.

Press Refresh to show the reason list

Both the Waste function and Shop Use function share a reason list, but their usage is recorded separately.

To add new reasons to the list, you must the Add button. Please see below screenshot.

Click Add to create new reasons

To delete a reason from the list, first highlight the reason you would like to remove and press the Delete button. Please see below screenshot.

Click Delete to remove existing reasons

To update an existing reason, first highlight the reason you would like to change and press the Update button. Please see below screenshot.

Click Update to change the highlighted reason

Once you have added a reason to this list, that reason will appear automatically in the Markdown list on the Sale Screen.

If you have any additional questions about the above guide, please contact our Support Team on either 03303 800 142 or supportstaff@premierepos.co.uk.

Last updated